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Logistics & Operations · Restaurant Tech

Restaurant Operations Intelligence

We developed a SaaS platform to centralize sales, accounting, and inventory data, providing a single source of truth for hospitality operators.

Restaurant Operations Intelligence
Focus
SAAS, DATA-PLATFORMS, THIRD-PARTY-INTEGRATION, A.I, CUSTOM-WEB-APP
Delivered
12 Sept 2025
Location
Australia

Outcome

3 data sources normalised; margin drops become tasks priced by what fixing them is worth.

The Vision & Challenge

The hospitality industry operates on thin margins where success depends on precise control over costs and revenue. Most restaurants and bars rely on a disconnected set of tools for daily operations, creating data silos that obscure the true financial health of the business.

The founding team of this B2B SaaS platform identified this fundamental friction. A manager might use one system for point-of-sale, another for accounting, and manual spreadsheets for inventory. This fragmentation makes it nearly impossible to see the direct financial impact of an operational choice, such as changing a supplier or adjusting a menu price.

They engaged Robust Devs to build the central intelligence layer that would solve this problem. Our work involved architecting a system that could ingest, normalize, and analyze data from multiple sources, turning raw information into clear financial insights and actionable directives.

The challenge

  • The primary challenge was ingesting and normalizing data from inconsistent sources, including modern APIs, legacy POS systems, and unstructured supplier invoices.
  • A significant hurdle was reconciling product names across disparate systems. An item listed as 'Coke' in the POS could be 'Coca-Cola 330ml Can 24pk' on a supplier invoice, preventing accurate inventory analysis.
  • Beyond data aggregation, the system needed to translate raw numbers into specific, actionable tasks for staff, linking operational anomalies directly to their financial consequences.

How we solved it

  • We engineered a multi-source data aggregation pipeline using PHP and Laravel. The system processes information from third-party APIs, POS terminals, and CSV uploads, applying validation and normalization rules to create a unified dataset.
  • To solve the product reconciliation issue, we developed a global product mapping engine. This system allows operators to link various supplier and POS item descriptions to a single master product, ensuring accurate, consolidated inventory and cost-of-goods tracking.
  • We built an automated task generation engine. This module monitors key metrics and uses predefined rules to create operational tasks when anomalies are detected, such as a drop in a menu item's margin, and quantifies the potential financial gain of addressing it.
The same product arrives under three different names: "Coke" on the till, "Coca-Cola 330ml Can 24pk" on the supplier invoice, and "coke cans" on a stock spreadsheet. Until an operator maps those variants to one master item, no cost-of-goods figure, stock level or waste number can be trusted. Once mapped, true margin per item becomes calculable, and when a margin drops below target the platform generates a task for the responsible manager with the financial impact attached, rather than leaving it on a dashboard.

Technologies

What we built it with

Front-end
  • ReactJS
  • JavaScript
  • HTML5
  • CSS3
Back-end
  • PHP
  • Laravel
DevOps
  • Linux
  • Docker
  • Github CI
  • AWS
Database
  • MySQL
Project screen

Central Product Catalog

The platform’s central catalog allows a business to map countless product name variations from different suppliers and point-of-sale systems to a single, authoritative item. This creates a definitive record for each product, enabling precise tracking of stock levels, accurate cost-of-goods calculations, and clear insight into waste and profitability per item.

Data-Driven Task Automation

Instead of simply presenting data, the platform actively monitors performance against set targets and industry benchmarks. When a metric deviates-such as labor costs rising above a certain threshold-the system automatically generates a task for the relevant manager, outlining the issue and its calculated financial impact. This connects data directly to action.

How we built it

Solved the product-name problem first, because no margin number is right until 'Coke' and the supplier's SKU are the same item. A POS, a supplier invoice and an API all describe the same product differently, and that mismatch was what made inventory analysis untrustworthy. A global product mapping engine lets operators link every supplier and POS description to one master product, and the Laravel pipeline normalises the three sources into a single dataset on top of it. From there, a task engine watches the metrics and, when a menu item's margin drops, creates an operational task priced by what fixing it is worth, so staff act on the most valuable problem rather than the most visible one.

In the client's words

“You're doing very, very well... the confidence that you're building with me, the full product is what I want to go with.”

Evan Kerivan

Founder & CEO, Restaurants Insightful

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