Ecommerce & Retail · Print on Demand
We built a public Shopify application to automate product customization, order ingestion, and payment for a large-scale print-on-demand provider.
Outcome
Sales-rep onboarding replaced by self-serve installs: thousands of stores kept in sync with the provider catalogue, artwork validated before production.
A leading B2B print-on-demand provider supplied custom apparel to a growing network of e-commerce businesses. While their product quality was high, their growth was limited by the manual processes required to onboard new merchants and handle their orders.
Every new partner required direct contact with a sales representative. Product catalogs had to be managed manually, and each order was processed by hand. This operational friction created a ceiling on how many merchants they could effectively serve, capping their potential revenue and market reach.
Robust Devs was engaged to design and build a public Shopify application. The goal was to replace the high-touch, manual sales process with a scalable, self-service channel that could directly integrate with a merchant's storefront, automating everything from product selection to final fulfillment.
The challenge
How we solved it
Technologies
Merchants can design their products directly within the application. They can upload vector or raster logos, add custom text with full font controls, and precisely position these elements on high-resolution product mockups. This gives them creative control and ensures the final output meets production standards without back-and-forth communication.
The application creates a direct link between the provider’s catalog and the merchant's store. All product information, including SKUs, descriptions, and stock levels, is synchronized automatically. When a customer places an order on the merchant's site, it is instantly ingested into the provider's fulfillment queue, removing all manual data entry.
How we built it
Synced in both directions, with webhooks for the instant changes and scheduled jobs to catch what webhooks miss. One provider catalogue feeding thousands of independent stores cannot rely on a single mechanism. Webhooks keep product, price and stock changes near-instant, and scheduled jobs sweep for anything that was dropped, so consistency does not depend on every event arriving. The React customiser validates file types and dimensions while the merchant is still placing a logo, which means artwork that would fail in production never gets that far. Orders pull automatically from Shopify into a system that raises the wholesale invoice, takes payment and pushes fulfilment status and tracking back.
In the client's words
“New stores used to mean a sales rep and a spreadsheet. Now they install the app and the artwork is checked before it reaches us.”
Tell us what you're building. We'll show you how we'd approach it and what it would take to ship.